Terms of Self Collection
Pickup Location: 629A Tampines North Drive 2, 521629
Fri: 11AM-1PM, 6PM-8PM
A WhatsApp message with pickup instructions will be sent to you one day before the scheduled pickup date.
If you're late for the pickup:
- Request for your order to be left at the doorstep.
- Arrange for your own delivery (subject to our availability)
If you’re uncontactable:
- Your order will be cancelled by 5pm on the same day of the pick up. No refunds will be made.
We do not provide delivery. All cakes has to be self collected. If required, you may arrange for delivery via Lalamove/Grab at your own risk.
Other Terms and Conditions
Cancellations of Orders
Please inform us at least 7 days before your scheduled pick up date for cancellation. No refunds will be made if the order is cancelled within 7 days from your scheduled pick up date.
Please note that each delivery comes with a risk. All items are packed and handed over to the carrier in satisfactory conditions with specific instructions for cake handling. We will not be liable for damaged cakes caused during deliveries.
After receiving a quote from us, full payment has to be made within 24 hours. Failure to to do will result in a loss of slot. The available slot will be given to the next person in line.
Differences in colour/design from image shown on website
Colours are mixed individually for each design. As two colours or more are required to achieve the desired colour, there maybe be a slight difference in the outcome of the final colour. Lighting and storage plays a part on how the cake would turn out as well.
There may also be a slight variation for the final outlook of the cake as each of them is crafted individually, the end product will not be of 100% resemblance. Please note that we do not copy designs from other shops. Minor alterations will be made.
All requested drawings are hand piped not printed, thus it will not be of 100% resemblance to the pictures provided as well. We will try our very best to follow as closely as possible.